Terms of Use

Last updated: October 31, 2026

These Terms of Use (“Terms”) apply to the Feelow: Diary & Journal mobile application (“Feelow”, “the app”), published by Georg Josef Will (“we”, “us”). By downloading or using Feelow, you agree to these Terms. If you obtained Feelow from Apple’s App Store, Apple’s Standard End User License Agreement also applies; if these Terms conflict with it, the Apple agreement prevails for App Store users to the extent required.

1. Who can use Feelow

Feelow is intended for people aged 16 and older. You may use the app for personal, non-commercial purposes.

2. Your content

Everything you write, record, draw or attach in Feelow belongs to you. Your journal is stored on your device and is not uploaded to our servers (see the Privacy Policy). You are responsible for keeping your device, its lock and any exported backups safe. Because we do not hold a copy of your journal, we cannot recover it if your device is lost, reset or the app is deleted without a backup.

3. Free version and advertising

The diary is free to use. The free version shows advertising provided by Google AdMob, as described in the Privacy Policy. Voice recognition (dictation) is reserved for subscribers.

4. Voice plans (auto-renewable subscriptions)

• Feelow offers optional monthly voice plans. Each plan removes ads, includes unlimited on-device dictation and a monthly allowance of multilingual cloud dictation: 15, 30, 45, 60 or 75 minutes for USD 0.99, 1.99, 2.99, 3.99 or 4.99 per month respectively (or the equivalent price shown in your store and currency).
• Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
• Subscriptions renew automatically each month unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
• You can manage or cancel your subscription at any time in your App Store or Google Play account settings. Cancelling stops future renewals; access continues until the end of the paid period.
• Unused cloud dictation minutes do not carry over to the next period and have no cash value. Only one plan can be active at a time.
• Use “Restore purchases” in Feelow’s Settings to restore an active subscription on a new device with the same store account.
• Refunds are handled by Apple or Google under their own policies.

5. Cloud dictation

Cloud dictation sends only the new recording you choose to transcribe to our transcription service and to OpenAI, and returns the text to your device. Transcriptions may contain errors; please review them. Fair-use limits apply to protect the service (for example a maximum recording length and a number of requests per minute and per day). If the service is temporarily unavailable, the rest of the app keeps working.

6. Not a medical service

Feelow, Lumi and the app’s messages are for personal reflection and general wellbeing only. Feelow is not a medical device and does not provide medical, psychological or emergency advice, diagnosis or treatment. If you are in danger or in crisis, contact your local emergency number or a qualified professional.

7. Acceptable use

Do not misuse the app or its services: do not attempt to reverse-engineer, overload or bypass the subscription or rate limits of the transcription service, or use Feelow in violation of applicable law.

8. Intellectual property

The Feelow app, its name, Lumi, illustrations and design are protected. We grant you a personal, non-transferable licence to use the app on devices you own or control, subject to these Terms and the applicable store rules.

9. Changes and availability

We may update the app, its features or these Terms. Important changes will be announced in the app or on this page. We may discontinue a feature; if a paid feature is discontinued, the store’s refund rules apply.

10. Liability

Feelow is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect damages or for loss of data that was not backed up. Nothing in these Terms limits rights you have under mandatory consumer law in your country.

11. Contact

Questions about these Terms: support@feelow.app.